Fix The Problem, Not The Blame.

Tell People What You Want, Not How To Do It.

Manage the function, not the paperwork.

You never have to make up for a good start.

Get out of your office.

Lead by example.

Delegate the easy stuff.

Don’t get caught up in looking good.

Quality is just conformance to requirements.

Learn from the mistakes of others.

Set S.M.A.R.T. Goals.

Set an example.

Know Your G.P.M. ( Goal + Plan + Measurements )

Train Your Supervisors.

You Can’t Listen With Your Mouth Open.

Practice what you preach.

Leaders create change.

Don’t Limit Yourself.

Anyone can steer the ship in calm waters.

You have to make a difference.